Getting dollars back for parts that don't meet warranty is the most obvious ROI for our services, we have many clients where we flag over $100K per month and our average is $35K. We do this by looking at 4 conditions - Days, Core Returnable, Clicks and does the cost exceed the vendor cutoff.
ID # | Description | Notes | Required |
---|---|---|---|
ID189 | Parts Item records Missing Mfg Yield | 90 tells about items not meeting warranty, 189 checks that yields are set. | No |
ID443 | Alert At The End Of The Day For Closed Calls With Equipment Still Under Warranty | ID443 reports at end of the day, ID561 tells on a new call created. ID90 is an ITEM warranty, 561/443 are EQUIPMENT warranties. | No |
ID571 | Items with Incorrect/Missing Yields | ID189 is a weekly list of items that need a yield set, ID571 is the process for Juice to push the yield data we store in to your eAutomate tables. | No |
ID561 | New Call Opened for Equipment Still Under Warranty | ID443 reports at end of the day, ID561 tells on a new call created. ID90 is an ITEM warranty, 561/443 are EQUIPMENT warranties. | No |
ID870 | CEO Juice ROI Monitor | No | |
ID919 | Parts Not Meeting Yield/Konica (HP) Version | No | |
ID921 | Parts Not Meeting Yield/Canon Version | ID921 is a Canon version of ID90 - parts warranty | No |
ID423 | Subreport for ID90 SSRS Report | Yes | |
ID334 | HouseKeeping CEOJuice Background Tables | HouseKeeping CEOJuice Background Tables | Yes |
ID563 | PO Item Received for Item flagged as Returnable in eAutomate | ID563 is an alert for a PO item returnable, received, when you order advance hot swap. You order the item before you use it and have to return the old one. ID90 reports that you used a returnable item, ID563 is a reminder that you just received an item that has to be returned, ID90 works after you use the part. | No |
ID97 | Summary of parts warranty (In Development) | Provides warranty parts flagged | Yes |
ID124 | Custom Service Call Pick Ticket Waiting for Parts | No |
Juice Agent - Powered by GPT4 and augmented with everything we know