CEO Juice Provides Business and Artificial Intelligence
for over 85% of large Copier Dealers in North America.
CEO Juice provides Business and Artificial Intelligence for Copier Dealers, backed up by a team of industry experts. Our software and systems ensure your business is running as efficiently and smoothly as possible, while our team of experts can help with software and best practice questions. Systems that know when something goes wrong with the intelligence to take the correct steps to address the issue.
We are currently finishing up ID922 - Related Items and need your feedback on configuration rules.
One of the new processes we are looking to implement is around tracking & fixing incorrect customer addresses that result in a charge from UPS (or Fedex) for address correction of $13.40 per shipment. Aside from our cost to build and implement this we would have to pay a 3rd party for the validation data. This looks to be about $600 per client per year or $24k for our roughly 400 clients. Based on our feedback so far, clients are seeing UPS correction charges over $600 per month.
Are you paying UPS or your freight provider extra charges because you don't have correct address information in eAutomate?
Check your UPS bill and look for "Adjustment & Other Charges". Perhaps even enter this line item separately with a different GL account so you can see what it's costing you. These charges are where UPS can't match the address you have in eAutomate and has to manually correct them. We have heard of scenarios where one township redid a bunch of zip codes, all of a sudden your addresses are wrong!
There are address validation firms who provide fully USPS accurate addresses. CEO Juice is looking in to one that can provide us API access where we can push daily updates to your eAutomate. We are checking to see who is interested, have you checked your bill lately? Post below please.
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