CEO Juice announces the winners of the NPS awards for 2020!

Merry Christmas and Happy Holidays from your CEO Juice team! We will be closed a half day both Thursdays and a full day both Fridays, but as always watching out for urgent issues. As 2020 comes to a close and we look to 2021, we would like to share a summary of what we rolled of what we rolled out this year in case you missed anything along the way. If you would like to see a summary like this more frequently, quarterly or even monthly, please let leave a reply below.

Net Promoter Score (NPS) is the global standard for measuring customer satisfaction levels. It goes from negative 100 to positive 100. A positive 100 is the highest score possible. Like Gross Profit or Revenue it has to be quantified by time. Many of our clients can achieve a perfect score for a month but let's look at what's involved in getting a perfect score for a year or longer.