When a customer asks for toner do you always ship what they ask for. How do you keep it a positive experience for the customer while ensuring their contract is still profitable.

In these uncertain times as we all hold our breath to see what happens with the Coronavirus it can be tough to stay focused. With most offices closed and everyone working from home people can get distracted and just listen to all the bad news daily. With no knowledge on when we can get back to normal the Juice team wonders if now might be a good time for some housekeeping, keeping employees productive while working from home.

The eAutomate User Group meeting is Monday April 20th (details) and the Juice day is Thursday the 23rd. We start at 10AM to give the steering committees a chance to join.