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ID124
Custom Service Call Pick Ticket Waiting for Parts
Output Type: Email & Custom Report

Sends a PDF Pick Ticket for each new call that has the standard eAutomate status of WP (Waiting Parts) or Badsync (waiting parts but parts requested by tech are not in system). If item identified as potential warranty as it hasn't met expected days in field AND/OR if item marked as returnable those details will show on Pick Ticket.

Related Alerts
ID # Description Notes Required
ID90 Parts Warranty, part used on Machine below mfg item yield and/or core item No
ID56 New OnHold for Parts (WP/BadSync ) call just created No

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