Our parts warranty process (ID90) flags parts we believe are eligible for a manufacturer's refund as they have not met the guaranteed yield or days. We see dealers who are focused on this, get 10% of their parts spend back so it's worth tracking. This alert will provide comparison totals for last month and last 12 (rolling) months of 1)Items Flagged for Warranty Return (ID90), 2)RTV's entered from ID90 Items, and 3)Credits received from manufacturer for those RTV's. Giving you insight on what should have been returned, what was returned and what you have been credited for.
ID # | Description | Notes | Required |
---|---|---|---|
ID90 | Parts Warranty, part used on Machine below mfg item yield and/or core item | Provides warranty parts flagged | Yes |
ID919 | Parts Not Meeting Yield/Konica (HP) Version | Required if you're running ID919 as it provides warranty parts flagged | No |
ID705 | RTV Receivers UnVouchered more than W Days from receipt date | Monitor Open RTV | No |
Juice Agent - Powered by GPT4 and augmented with everything we know