This process is designed so you can tell all your problem contracts have been reviewed. The contract at the top is the one you are losing most money on. We suggest this alert comes from your CEO to the VP of Service. We allow you to store an action plan with what is going on and the plan to fix it. Tackle just 1 or 2 per week until the list is complete. Contracts that are still a problem after the review date will show back up with details on what your plan was.
ID # | Description | Notes | Required |
---|---|---|---|
ID320 | Where do you keep sales rep info, CRM or eAuto | No | |
ID133 | Contracts that have reached their Snooze Date for Review of the Action Plan | ID768 tells you about your bottom worst contracts with no action plan, once the date set to review if the action plan has worked is reached then ID133 will let you know what these contracts now look like. | No |
ID560 | Low profit contract up for renewal/escalation | No | |
ID334 | HouseKeeping CEOJuice Background Tables | Yes | |
ID219 | Service Call Closed with potential bad data entered | Bad Data entries on service calls | No |
ID23 | Supplies Shipped at $0 but not linked to a Contract on the Order | $0 Supply orders not linked to Contract | No |
ID315 | Excessive Toner Orders | Excessive Toner Usage | No |
ID114 | Active Contract with Bill Contract Checkbox Turned Off | Active Contract with Bill Contract checkbox turned off | No |
ID293 | Contract Equipment not in any Meter Group | Equipment on contract missing from meter group check | No |
ID20 | Overage Rate check on Contracts | Overage rate check | No |
ID578 | Low margin contracts with high revenue (in Development) | Once you have ID768 dialled in we suggest you focus next on ID578. | No |
ID150 | Contract Profitability by Rolling Month | Background procs from ID150 required (and its subreports) | Yes |
ID576 | Daily Housekeeping Tasks | Yes | |
ID773 | Worst Profitable Contract Customers | ID768 tells about your worst performing Contracts, ID773 is worst performing Customers (all contracts). | No |
ID758 | Biggest toner problem Contracts losing money | ID768 or ID560 or ID773 required if you want to use the note functionality. | No |
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