ID114
Active Contract with Bill Contract Checkbox Turned Off
Output Type: Email
There is a check box on the Billing/Contact tab on service contracts labeled Bill Contract. If this check box is turned off then the contract will not show up for billing in the Contract Billing console, regardless of any other settings. But all sales orders and service calls will show as zero charge covered under contract. Contract administrators wanted this alert daily so they would know if another user in another dept or someone inadvertently turned off this check box.
Related Alerts
| ID # | Description | Notes | Required |
|---|---|---|---|
| ID140 | Turn off the Bill Contract Check Box on contracts with unpaid invoices | No | |
| ID203 | Service Contract Overages still in Billing Queue (not billed out) past the billing expected by date | No | |
| ID768 | Biggest problem contracts without a plan | Active Contract with Bill Contract checkbox turned off | No |