ID758
Biggest toner problem Contracts losing money
Output Type: Email
Our alert ID315 tells you when a supply order is entered and the customer is using too much toner. This process helps you focus on your biggest toner problems and tells whether they are profitable or not. We are looking at pages billed versus pages shipped and the machine(s) with the biggest difference is your biggest problem. This alert will show you the Top 10 potential problem contracts for both color and black/white toner types based just on toner usage vs. billed clicks. So it might be worth sending someone onsite to see if there are stocks of toner for devices not under contract with you. Any note type listed on contract (via ID768, ID773, ID560) will show on this alerts output.
Related Alerts
| ID # | Description | Notes | Required |
|---|---|---|---|
| ID315 | Excessive Toner Orders | Yes | |
| ID334 | HouseKeeping CEOJuice Background Tables | Yes | |
| ID560 | Low profit contract up for renewal/escalation | ID768 or ID560 or ID773 required if you want to use the note functionality | No |
| ID773 | Worst Profitable Contract Customers | ID768 or ID560 or ID773 required if you want to use the note functionality. | No |
| ID768 | Biggest problem contracts without a plan | ID768 or ID560 or ID773 required if you want to use the note functionality. | No |
| ID258 | Quarterly Business Review (QBR) Report (SSRS version Rec. PBI version ID774) | Use our account review to allow sales to have conversations about excessive toner usage | No |
| ID350 | Supply Order Entry App | ID350 is an App that lets you review toner orders while your customer is still on the phone | No |