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ID20
Overage Rate check on Contracts
Output Type: Email

Did we tell you the story about the customer with an extra zero in their overage rate? 12 months later when it was caught it was a $38,000 problem! Keypunch errors in meter billing overage rates can result in thousands of dollars of under/over billing if not caught before the error causes compounded problems. This alert review overage rates set on contracts in last 7-days to monitor potential key stroke errors.

Related Alerts
ID # Description Notes Required
ID320 Where do you keep sales rep info, CRM or eAuto Uses ID320 for determining To Sales recipients, does NOT use Sales Rep if listed on Contract Record Yes
ID768 Biggest problem contracts without a plan Overage rate check No

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