ID393
Same Part Number Causing Reschedule for Parts (tech ordered part) twice in 30 days
Output Type: Email
This alert is to let you know when a technician is unable to complete a service call as they don't have a part they need and this happens more than once in a month for that same part number. Suggestion is that you add that part to that tech's car stock. This alert runs monthly on the 2nd and considers all invoiced activity in the previous calendar month. See also ID628 and ID629 for other alerts addressing this issue.
Related Alerts
| ID # | Description | Notes | Required |
|---|---|---|---|
| ID628 | Call incompleted for Parts but Tech has Parts Needed | No | |
| ID629 | Parts Required on Incomplete Call | No | |
| ID55 | Notify of rescheduled Call Created onhold WP and/or Badsync and PartsCost Exceeds | No | |
| ID760 | Rescheduled Call from previous call where parts were ordered on a PO | No | |
| ID755 | Parts Ordered on PO were not used when Call closed | No |