ID918
Invoices billing Overage or Underage
Output Type: Email
Knowing if your customer's contract is too high or too low can help you maintain happy customers. This alert will monitor base and/or overages/underages so you can get ahead of any contract adjustments to consider. It can serve as quick heads-up to reps or management about individual invoices that might produce a shock when the customer opens them.
Related Alerts
| ID # | Description | Notes | Required |
|---|---|---|---|
| ID256 | Big Overage Bill | No | |
| ID321 | Alert on last Contract invoice if Overage > W% of Base or Underage <X% of Base | No | |
| ID330 | Customer not hitting minimum volumes | No | |
| ID104 | Contract Overages | ID918 has replaced ID104 | No |
| ID545 | Expire by Copies Meter Groups has met or is about to meet its covered copies | No |