Alert ID256 is an alert for last 3 months over previous 3 months volume trending on invoiced clicks. But it requires that a contract have at least 2 quarters of billing to work. This alert will check overage/underage on the invoices in the last week (therefore this alert should be run weekly so that your team can react quickly to any significant underage/overage on the last invoice). If you don't want to check underage put 999 in VariableW. If you don't want to check overage put 999 in VariableX. Use VariableY if you don't want to see invoices that billed 0 copies (base invoices).
THIS ALERT REQUIRES THAT YOU HAVE DGI CONTRACT ANALYTICS INSTALLED and SUCCESSFULLY UPDATING EACH NIGHT.
| ID # | Description | Notes | Required |
|---|---|---|---|
| ID330 | Customer not hitting minimum volumes (NO LONGER AVAILABLE FOR NEW SUBSCRIPTIONS, USE ID918 INSTEAD) | ID330 is designed as a quick review, ID321 is a more detailed report which includes a PDF. | No |
| ID256 | Big Overage Bill | No | |
| ID918 | Invoices billing Overage or Underage | No |
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