ID545

Expire by Copies Meter Groups has met or is about to meet its covered copies

Output Type: Email

If you have an expire by clicks annual contract where your customer uses all clicks included in the 1st few months, the overage bill won't generate until the contract is up at the end of the year and may be massive. Resulting in an upset customer or an unpaid bill.

This process is designed to monitor expire by copies contracts and advise when the customer has used the base # of clicks and is about to move into overage. The alert checks weekly, calculating total # of clicks that will be billed to the client (using most recent valid meters, this alert will be of no use to you if you only take meters once a year) and advising you once the contract has used W% of its allowed copies on any given meter group. It will report usage-to-date on all meter groups at that time. Variable X is the percentage you want to be alerted on for a second time. Currently, eAuto does not advise when a specific meter group has used its allowance and only advises when all meter groups on the contract combined have used the allowance. This will notify you at the meter group level that the allowance is used up.

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