ID619
Parts not Ordered for WP Calls
Output Type: Email
A variant of (and improvement on) ID52, this alert will review all calls on hold, WP calls by default (other hold codes can be added) and advise if the parts they're waiting for do not appear on a PO (that is, if they don't appear on a PO as linked to the Call in question). The alert will let you know whether an individual item is missing, or if the Call is not linked to a PO at all. This alert is designed to go to the techs so they can chase the Parts Manager, the idea being that you put your Parts Manager on copy so they know the call is coming. NOTE: The main difference between ID52 and ID619 is that ID52 sends the tech a list of all parts ordered today and asks them to confirm nothing is missing. ID619 sends a list of parts which should have been ordered but haven't been yet. ID619 can also monitor more on hold codes than ID52 can.
Related Alerts
| ID # | Description | Notes | Required |
|---|---|---|---|
| ID52 | POs tied to calls Created Today to Technician | The main difference between ID52 and ID619 is that ID52 sends the tech a list of all parts ordered today and asks them to confirm nothing is missing. ID619 sends a list of parts which should have been ordered but haven't been yet. ID619 can also monitor more on hold codes than ID52 can. | No |
| ID628 | Call incompleted for Parts but Tech has Parts Needed | No | |
| ID629 | Parts Required on Incomplete Call | No |