ID691
Open Calls for Customer Type
Output Type: Email
This alert provides a daily summary of all open Service Calls for a particular Customer Type (or Types). It can also advise individual sales reps of the calls open for their customers.
Related Alerts
| ID # | Description | Notes | Required |
|---|---|---|---|
| ID489 | Calls of Call Type W still open after X hours for customer Y | No | |
| ID266 | Notify Sales of Service Call Status by Call Type (or for ALL Install Category Types) | No | |
| ID166 | To Notify Sale Rep when a call is opened/closed for a particular customer/equipment | No |