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ID633
Push callback criteria from BEI (Nexera) into eAutomate
Output Type: Email

For BEI clients only, this process will reset eAutomate's callback criteria to match BEI's callback criteria so that eAutomate is flagging callbacks with the same logic as BEI. It will update the eAutomate days/clicks callback for each model by model number. It will only update when you manually download the spreadsheet and import, our task runs daily evenings and if it sees new data has been imported, it will process it. It will NOT reset any callback flags on any service calls already closed in eAutomate.

Also, you may have some of you models set to 'Use System callback and call alert parameters' (that option is checked in the model edit screen).  By default, if this process has callback parameters for a model, it will turn off that checkbox option so that the newly uploaded parameters for that model will take effect.   If you do not with this process to disable the 'Use systems parameters' checkbox on a model, then you must set variable [TurnOffUseSystem] below to 'NO'.  

Related Alerts
ID # Description Notes Required
ID867 BEI Tech CarStock Minimum File Update Process ID867 - BEI Tech CarStock Minimum File Update Process No
ID12 Call Back Parameters Missing Push callback criteria from BEI (Nexera) into eAutomate No

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