ID44
Non Billable Part at Cost Exceeding W Used on Call
Output Type: Email
Some service managers want to keep a check on the use of expensive parts, so this alert allows them to set the threshold and be alerted when an item is used that is greater than that threshold on a non-billable call. The logic pulls the cost eAutomate actually assigns to the part at time of invoicing. This is set when you created your company in eAuto - configured to use FIFO, LIFO or weighted averages - and the setting can be viewed at Tools/Options/Inventory. This alert is intended to be run once a day at end of day.
Related Alerts
| ID # | Description | Notes | Required |
|---|---|---|---|
| ID55 | Notify of rescheduled Call Created onhold WP and/or Badsync and PartsCost Exceeds | ID44 looks at all non-billable calls, ID55 looks only at re-scheduled calls. ID44 looks only at individual parts cost, ID55 also considers total parts cost. | No |
| ID148 | New Incompleted/Rescheduled Call created with part costing > $W | No | |
| ID760 | Rescheduled Call from previous call where parts were ordered on a PO | No | |
| ID755 | Parts Ordered on PO were not used when Call closed | No |