ID617
Contracts Terminated Today
Output Type: Email
This simple alert will give you a daily heads-up of what contracts were marked 'terminated' in eAutomate, and will advise the effective termination date. If you have multiple people with the authority to terminate contracts it can be helpful for everyone to know what's going on. As an option you can also advise the Sales Rep of the termination.
See documentation for a list of suggested termination codes and how to survey a lost customer.
NOTE: this alert will report contract re-reinstatement ('un-terminations') as well. It also requires ID174 to be running properly in order for this alert to report correctly.
Related Alerts
| ID # | Description | Notes | Required |
|---|---|---|---|
| ID113 | List of Contract Equipment Terminated Today | Equipment terminated from contract today | No |
| ID636 | Terminated Contracts Overview | ID617 is realtime, contract termed today. ID636 is the monthly re-cap. | No |
| ID174 | Contract change audit | Reports of changes to existing contract headers, meter groups and contract equipment changes. | Yes |