This is a weekly summary of all survey responses, emailed out in Excel on Sunday evening for the previous week. For those running multiple surveys, enter "Yes" in Variable X to use the recipients specified in the survey alert process, i.e. ID109, ID220, ID312, etc. This also includes an on-demand SSRS report that is run from the SSRS reports folder which allows you to filter by branch, specific survey and number of days to look back for results. Defaults to 7 days; if you select 30 it will look back 30 days from the current day and report all responses.
ID # | Description | Notes | Required |
---|---|---|---|
ID109 | Survey Customer after Service Call is Closed | No | |
ID220 | Supply Order follow up email with survey link | No | |
ID271 | Internal Employee Survey | No | |
ID312 | Equipment Install Survey | No | |
ID373 | Survey Executive Contact | No | |
ID379 | Send site survey for equipment install | No | |
ID695 | Survey results eView | No | |
ID557 | Summary of Monthly Survey Results for Previous Month | No |
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