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ID394
Weekly survey results emailed in Excel format
Output Type: Email & SSRS Report

This is a weekly summary of all survey responses, emailed out in Excel on Sunday evening for the previous week. For those running multiple surveys, enter "Yes" in Variable X to use the recipients specified in the survey alert process, i.e. ID109, ID220, ID312, etc. This also includes an on-demand SSRS report that is run from the SSRS reports folder which allows you to filter by branch, specific survey and number of days to look back for results. Defaults to 7 days; if you select 30 it will look back 30 days from the current day and report all responses.

Related Alerts
ID # Description Notes Required
ID109 Survey Customer after Service Call is Closed No
ID557 Summary of Monthly Survey Results for Previous Month No

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