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ID347
CM Service call at Zero $0 but no contract associated to call
Output Type: Email

This alert was written for a client who wanted an alert if a service call was at $0 but no contract was associated regardless of the billing code used. This alert only selects CM (corrective maintenance) call types. It does not take into account any other call types (PM / Other / Courtesy / etc).

Related Alerts
ID # Description Notes Required
ID47 Ensure contracts are set up timely for new customer + install bill code updated No
ID35 Ensure new customer is not billed for supplies/service No
ID888 Call not Linked to Contract No
ID66 Call with billable code at no charge No

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