Understanding what is a segment 1 printer versus a segment 6 MFP is very important to any of our Machines in Field (MIF) reports. eAutomate handles this through Model Categories. However, we need everyone to standardize to one set of categories for this to work. We got together with BEI and Pros Elite and created a list of suggested categories if you want to change to ours, but we also built an App to allow you to keep your existing Model Categories but to map them to ours.
ID # | Description | Notes | Required |
---|---|---|---|
ID161 | Lucee Tomcat Software | Yes | |
ID517 | Power BI Sales Orders Insights | No | |
ID683 | MIF Sales Opportunity Value | Yes | |
ID923 | Contract MIF Analysis | Yes | |
ID789 | Customers not using all your key services | Use ID295 to let us know what your Key Services are | Yes |
ID897 | Customers using key services to ConnectWise (In Development) | Use ID295 to let us know what your Key Services are | No |
ID207 | Tech Productivity Copy Details Report - Pages Serviced & Parts Variance Details | Will provided ID207 with segment break down of parts usage | No |
ID944 | Call Center Activity SSRS Report | Mapping your Models provides model level break down on SSRS Report | No |
ID968 | Insert Meter Readings from External Sources | Yes |
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