This alert is to ensure that all customers who have a past due balance with you are being chased for payment. Best Practices says your AR person should be using the Accounts Receivable console in eAutomate to track notes, phone calls etc. This alert will track customers who have a past due balance but no tasks within the AR Console of eAutomate with the option to tweak for minimum balance etc.
ID # | Description | Notes | Required |
---|---|---|---|
ID576 | Daily Housekeeping Tasks | requires branch role table/update in 576 revision 20120904 or higher | Yes |
ID604 | Create /Close AR Tasks for Delinquent Accounts | No | |
ID182 | Past Due Activities from the AR Console Tasks > VariableW Days | No | |
ID289 | Customers with AR Past Due More than Usual | No |
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