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ID993
Xerox ITT Service Sync
Output Type: Data Push

Xerox has dealers handle service in areas where they do not have a direct presence. This system works like ID890 except it sync calls between the dealer's eAutomate and Xerox's ServiceNOW instance.

Related Alerts
ID # Description Notes Required
ID136 API for sync to Ticketing Systems Yes
ID260 New Call Created Send notice to Assigned Tech No

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