Sends a pdf report after a survey has been completed and provides an SSRS Report to run on demand. It contains all the answers for that survey and highlights any question that has an answer lower than the target threshold. ** Use the survey subscriptions (i.e. ID109, ID220, ID312 etc) for the recipients of the survey results.
ID # | Description | Notes | Required |
---|---|---|---|
ID860 | Emails responses after a Sherpa based survey is completed. Use survey subscription for recipients | Survey Response for Compass Surveys ID145 | No |
ID883 | Emails responses after a ConnectWise based survey is completed. Use survey subscription for recipients | No | |
ID109 | Survey Customer after Service Call is Closed | Internal monitoring alert, only required when surveys are turned live | Yes |
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