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ID715
Parts received for service call not worked/completed in Y days
Output Type: Email

Ever had a tech ask for a part to be shipped overnight and then not pick it up or install it for a week? You want to make certain that if your techs are ordering parts for a call, that they are getting those parts installed quickly, especially if they ordered parts using overnight shipping methods.

This alert is a review of parts received that had designated ship methods within the PO (specified in Variable W, you must specify the shipping methods that you want to monitor; trying to monitor all shipments would flood you with data.)

Related Alerts
ID # Description Notes Required
ID755 Parts Ordered on PO were not used when Call closed No
ID57 POs received today for Returnable Item and/or linked service call or Inventory Request No
ID303 Shipping Efficiency by Tech Recommended No

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