ID618
Send Tracking Details for Sales Order Shipments (cloned output for ID200)
Output Type: Email
Real time shipment confirmation available to your customers and less time on the phone for your staff providing updates. This alert will give your customers the tools to track their shipment(s) by sending an email with the UPS/FedEx/SpeeDee link when you ship the order and we also include back order information. In addition, you can attach an optional survey link to get feedback on the supplies team. We can even set up your organization with a UPS Integration that will automatically populate eAutomate with the UPS tracking info so your staff don’t have to (ID530). Fulfill timing is important, see our documentation link for details.
ID200 main alert - clones ID618, ID643, ID718, ID976, ID977)
Related Alerts
| ID # | Description | Notes | Required |
|---|---|---|---|
| ID200 | Send Supply Shipment Email with Tracking Details to Customers | ID200 Supplies Shipped | No |
| ID165 | Order was created and no Contact and Email linked | Email entered on supply order | No |
| ID718 | Send Supply Shipment Email with tracking Details to Customers | No |