ID471
Send Service Invoice to Ship In Dealer
Output Type: Email
This alert was built to send a snapshot of the closed call ticket for a piece of equipment where you have specified a Dealership equipment custom properties (attribute name in VariableW) and a service contact for that dealerships customer record in custom properties (attribute name in variableX). The PDF includes basic call details. The request was to give you the option to send the closed call details to a fellow dealership for whom you are servicing on their behalf for one of their customers. If you want to provide the dealer more information i.e. meter reads, parts used, problem codes subscribe to ID764 ID460 Subscription Required!!!!
Related Alerts
| ID # | Description | Notes | Required |
|---|---|---|---|
| ID460 | To identify for CEOJuice Analysis the attribute name of custom property for ShipIn ShipOut equipments | REQUIRED to set the custom properties used by 471 | Yes |
| ID764 | Send Service Report to Ship In Dealer | This alert sends a pdf of the most recent closed call in the equipments service history. Unlike ID471, which is just the service call ticket, it includes open/dispatched/closed call dates and times, problem and repair codes, service remarks and meter reads. | No |
| ID195 | ITT Equipment Changes, from Selling to Servicing Dealer | No | |
| ID594 | Sales/Service messages for ITT Ship Out Equipment | No |