ID376
Tech MIA
Output Type: Email
This alert advises of techs that have been too long since leaving their last dispatched call, but not dispatched to a new one or otherwise accounted for. There are specific requirements of tracking your tech time in order for this alert to work for you and not send continuous false positives. Please be sure to read documentation at: https://support.ceojuice.com/hc/en-us/articles/115002166803-ID376-Tech-MIA-Overview-Sample
Related Alerts
| ID # | Description | Notes | Required |
|---|---|---|---|
| ID172 | Tech Status Report, highlights MIA (not Dispatched or Arrived at Site) | ID376 Indicates tech consider MIA through out the day, whereas ID172 indicates tech starting late or leaving early | No |