ID37
Call Board Summary Status
Output Type: Email
A quick snapshot, by technician, of their service call statuses. Shows quantity of calls carried over, new calls for today, rescheduled calls, closed calls, on hold calls.
**Send To Technician function does not work, only send To Tech Manager
Related Alerts
| ID # | Description | Notes | Required |
|---|---|---|---|
| ID141 | HouseKeeping Required for all customers | 141 is REQUIRED to update the calltime log | No |
| ID917 | Big Screen Service Stats | On Screen Service Stats just like ID37 can be run on demand | No |
| ID944 | Call Center Activity SSRS Report | ID944 is for Managed IT etc, ID37 for typical copier techs | No |