ID235

Technician Profitability Report

Output Type: Email & eView

It can be a challenge determining who your most profitable technicians are, especially when they work on equipment outside their territory. Do you have a technician that gets paid way above average and you wonder if they are worth it? This alert uses the assumption that if Tech A works on a machine then all clicks run from that call until a different tech works on it belong to Tech A. We can then tell how many clicks each tech is effectively servicing and from that pull the rest of the profitability numbers and then show clicks and profit by tech. This report is a summary, use the ID235 eView named CEOJuice ID235 Tech Profit to get details, email us if you don't see the eView.

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