ID215
Possible Duplicate Toner Order
Output Type: Email
We have seen situations where a customer places a toner order online, then calls it in and so does their colleague and you ship three sets of toners in one day. This alert is to just raise a flag whenever a supply order is created where the item ordered for a particular equipment ID had been previously ordered for the same equipment in the past Variable W calendar days you specify. We check all order types containing the string 'Supp' by default. You can specify a different string in Variable X OR specify Order Type(s) if you don't want to use string. Use alert 315 to check for equipment using excessive toner.
Related Alerts
| ID # | Description | Notes | Required |
|---|---|---|---|
| ID315 | Excessive Toner Orders | ID215 will warn if multiple orders shipped at a similar time period, ID315 warns if excessive toner used based on clicks/yields. | No |
| ID23 | Supplies Shipped at $0 but not linked to a Contract on the Order | No | |
| ID875 | Possible Duplicate Shipment Notification - Billable Orders | ID875 is a clone of ID215 but ID875 fires on billable sales orders | No |
| ID320 | Where do you keep sales rep info, CRM or eAuto | Yes | |
| ID693 | Sales Order Created with Quantity/Price greater than variables | No |