CEO Juice calculates Net Promoter Scores for the copier / imaging channel in North America and “certifies” the numbers as accurate. The process is automated by us and the numbers can not be changed by our clients.

Net Promoter Score is the worldwide standard for measuring customer satisfaction. It's a scale from -100 to +100 with 10 the current average for a US company. 100 is the best possible, -100 the worst possible.

Net Promoter Score (NPS®) has become the world standard for measuring customer satisfaction levels. Rather than saying we have the "Best" service we use a 3rd party company to automate follow up messages to our customers including getting feedback and tracking NPS®. CEO Juice is an independent A.I. company with an audited process where every step is controlled by them, the numbers cannot be changed even if we show our customer gave us a low score in error. NPS® is a scale of -100 to +100 and is based on the single question "How likely are you to recommend us to a friend or colleague." Like revenue or profit it needs to be for a period of time.

Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld
Top 10

This is the top 10% of all dealers using the CEO Juice system.

Requests Responses State
Advanced Office Systems - AOS 656 124 LA
Allfax Specialties, Inc. 2710 209 LA
American Lazer Services, Inc. 1418 150 MA
American Office Solutions 3119 505 MI
Associated Imaging Solutions, Inc. 2333 261 PA
Boring Business Systems 990 189 FL
CA Reding Co Inc 1302 101 CA
Creative Office Solutions 1007 63 GA
Docusystems Inc 1233 169 SC
HGi Technologies 2073 203 FL
JD Young 5766 506 OK
Kingsport Imaging Systems 958 140 TN
Lakeland Office Systems, Inc 4419 567 OK
Miller Company 2443 244 KY
Modern Impressions 2378 224 NC
MSA, Inc. 1968 152 TN
Professional Document Products 1412 117 NV
Rothwell Document Solutions 3099 571 PA
Ryan Business Systems 1466 169 CT
Superior Office Systems, Inc. 3749 252 NJ
Total Document Solutions - TDS IT 624 75 AR
Zeno Office Solutions 3008 203 TX

134 Clients are not opted into the NPS Awards process. Opt-in is via ID102.

178 Clients were below the annual minumum of 60 responses to qualify for an award.

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