Net Promoter Score is the worldwide standard for measuring customer satisfaction. It's a scale from -100 to +100 with 10 the current average for a US company. 100 is the best possible, -100 the worst possible.
Net Promoter Score (NPS®) has become the world standard for measuring customer satisfaction levels. Rather than saying we have the "Best" service we use a 3rd party company to automate follow up messages to our customers including getting feedback and tracking NPS®. CEO Juice is an independent A.I. company with an audited process where every step is controlled by them, the numbers cannot be changed even if we show our customer gave us a low score in error. NPS® is a scale of -100 to +100 and is based on the single question "How likely are you to recommend us to a friend or colleague." Like revenue or profit it needs to be for a period of time.Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld
This is the top 10% of all dealers using the CEO Juice system.
|American Office Solutions||3426||520||MI|
|CPI Business Solutions||644||74||IN|
|Digital Office Equipment||3505||348||GA|
|Doing Better Business, Inc.||27757||2183||PA|
|Kingsport Imaging Systems||1112||131||TN|
|MBS Business Systems||981||155||CA|
|Mike Collins & Associates - MCA||28594||1692||TN|
|Rothwell Document Solutions||1356||242||PA|
|Ryan Business Systems||2046||240||CT|
|Stone's Office Equipment||2176||458||VA|
|Superior Document Solutions||1206||132||GA|
|United Business Systems Inc.||3448||269||NJ|
|United Office Systems - UOS||5085||319||GA|
|WCC Business Solutions||1548||125||FL|
137 Clients are not opted into the NPS Awards process. Opt-in is via ID102.
134 Clients were below the annual minumum of 60 responses to qualify for an award.