ID912
E-Automate to ConnectWise Ticket Push
Output Type: Data Push & Email
This process is designed to move calls from e-automate to ConnectWise. Call in e-automate is assigned to a specified technician that triggers the call to be created in ConnectWise. While the call is worked in ConnectWise, it is placed on-hold in e-automate. Use ID965 to close the loop and bring time entries from the ConnectWise ticket back to e-automate.
