ID507
Alert to advise Call Completed
Output Type: Email
Essentially a variant of ID214, this alert will advise when calls of Call Type Category W or Call Type X have been completed or invoiced. It can be used, for instance, to keep your install team advised when equipment is ready to move on to the next step in the install process, or in any instance where someone needs to know a call is completed. It will also advise the Sales Rep linked via Job to the Service Call if you are using that practice.
Related Alerts
| ID # | Description | Notes | Required |
|---|---|---|---|
| ID656 | Call Opened of Call Type Category OR Call Type OR Priority OR Bill Code OR SLA Code | No |