ID331
Call Cancelled with items on the Materials Section (parts)
Output Type: Email
When a call is canceled but there were parts associated with that call would typically represent when a tech has rescheduled a call WP (waiting on parts) and then before the call is dispatched it gets canceled. The warehouse may have already transferred the items to the technician's stock, this alert lets them determine if they want to complete or reverse the transfer.
Related Alerts
| ID # | Description | Notes | Required |
|---|---|---|---|
| ID639 | Alert anytime a Call is Cancelled | No |